Responsible Gaming

Age Restriction

Our platform, operating under license Caecus N.V. in Curaçao under license 1668/JAZ of Curaçao eGaming (CEG), ensures a safe and responsible gaming environment. We are strictly for users aged 18 and older, as mandated by New Zealand. We employ robust age verification processes during registration to prevent underage access. If you are a parent or guardian, we recommend using parental control software to restrict access to gambling websites on your devices.

Gambling Limits

Setting personal limits on your gambling activities is a proactive way to maintain a healthy relationship with gaming. Here are some practical tips:

• Set Financial Limits: Decide in advance how much you are willing to spend on gambling. Once you reach this limit, do not deposit more.
• Time Management: Allocate specific times for gambling and avoid extending sessions beyond these limits.
• Frequency Control: Limit the number of days you engage in gambling each week to avoid developing a habit.

These measures can help you enjoy gambling as a form of entertainment rather than a potential financial risk.

Self-Exclusion

If you feel that gambling is becoming a problem, consider using self-exclusion tools available on most online gambling platforms. This option allows you to block access to your accounts for a set period or permanently. Steps to self-exclude:

• Contact Customer Support: Most platforms have dedicated support for self-exclusion requests.
• Choose the Duration: Select the period you wish to self-exclude, ranging from a few months to a lifetime ban.
• Seek Additional Support: Use support groups and helplines like Gambling Therapy for extra guidance.

Taking these steps can help regain control and prevent harmful gambling behaviors.

Reality Checks

We recommend setting up reality check notifications to regularly evaluate your gambling activity. These reminders help you monitor the time and money spent, promoting responsible gambling practices and ensuring that you stay within your established limits.

List of Support Organizations

If gambling becomes an issue, it is crucial to seek help from professionals or organizations specializing in gambling-related issues. Resources are available for individuals dealing with gambling problems.

• BeGambleAware: Offers free and confidential help to anyone concerned about their own or someone else’s gambling.
• GAMSTOP: A free service that lets you put controls in place to help restrict your online gambling activities.
• Gambling Therapy: A global service that provides practical advice and emotional support free of charge to anyone affected by gambling.